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How We Protect Your Privacy

When you open an account with us and deposit via DANA, OVO, GoPay or QRIS, we take your personal and financial information seriously.

Account information encryptedPayment details never sharedYour withdrawal history private
oddigoslot How We Protect Your Privacy
PRIVACY QUESTIONS

How to Contact Us About Your Data

Our support team is ready to help if you have questions about your privacy or want to exercise your data rights.

Email Support Send data requests and privacy inquiries to our dedicated support mailbox. We review all emails within 24 business hours and confirm receipt of your request.
Live Chat Available during lobby hours, live chat can direct privacy requests to the right team and answer common questions about how your data is handled.
Account Settings Log in to your dashboard and view your registered email, phone and linked payment methods. Update contact details anytime from the account security page.
DATA SECURITY

How We Keep Your Information Safe

Your account security is built into every part of oddigoslot. We use industry-standard encryption for login credentials, payment data and withdrawal requests.

Encryption Standard

All account data, payment details and withdrawal records are encrypted in transit and at rest. Your DANA, OVO, GoPay and QRIS links are tokenised, meaning we never see the full account numbers.

Withdrawal Verification

Before we send funds to your registered DANA, OVO, GoPay or QRIS wallet, we verify the request matches your account profile and recent login activity.

Session Security

Your login session expires after 30 minutes of inactivity. Logging out clears all session data from your device. Multi-device logins are tracked and you can end remote sessions from account settings.

Cookie Use

We use cookies to keep you logged in and remember your language and table-size preferences. Analytics cookies help us spot technical issues but never record gameplay decisions.

Data Retention

We keep your transaction history for seven years. Closed account data is retained only as required by law. You can request a data export anytime before or after account closure.

Right to Access

You can download a complete copy of your personal data, including account history and payment records, by submitting a request through support or account settings.

Privacy Questions and Answers

Players in Semarang and across Indonesia often ask the same questions about how their data flows through the platform. Here are the answers we give.

Your personal details are flagged as inactive but retained for seven years to comply with financial regulations. You can request deletion of older data by contacting support. Transaction records remain accessible if needed for dispute resolution or audit purposes.

No. Payment details are transmitted only to the payment processor to complete your deposit or withdrawal. We never sell, trade or share your linked wallet information with marketing partners, affiliates or external platforms.

Yes. Log into your account dashboard, go to Account History, then Withdrawals. You'll see each request date, amount, destination wallet and confirmation time. Depends on local law, some records may be available for download as a PDF.

We store IP address and login timestamps for 90 days to detect fraudulent access attempts. Older logs are deleted automatically. You can view recent login activity in account security settings and end any remote sessions manually.

Your full name, a valid email, phone number and date of birth. These are required to verify your identity, link your DANA, OVO, GoPay or QRIS wallet and comply with anti-money-laundering checks. We do not ask for bank statements or ID unless you request a large withdrawal.

We do not sell your data to third parties. We may send you account alerts, withdrawal confirmations and policy updates via email or SMS. You can opt out of promotional emails in account settings but we'll keep sending security notifications.

Contact support via email or live chat and request a data subject access request (DSAR). Include your account username and we'll compile your personal data, transaction history and activity logs into a secure download within seven business days.